Cancellation policy

Purchase & Cancellation Policy

Bio-Es Inc.
Website: www.bio-es.com

Effective Date: June 2025


1. Overview

This Purchase & Cancellation Policy outlines the terms related to the purchase of services, booking options, and cancellations with Bio-Es Inc. (“we,” “our,” or “us”).

By booking or purchasing any service, you agree to the terms outlined below.


2. Purchases and Payment

  • Full payment or a deposit may be required at the time of booking, depending on the service selected.
  • All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
  • Bookings are not confirmed until payment has been received and/or a confirmation has been issued.

3. Cancellation Policy

We understand that circumstances may change. Our cancellation terms are as follows:

  • Cancellations made at least 24 hours prior to the scheduled appointment are eligible for a full refund or credit, at our discretion.
  • Cancellations made within 24 hours of the scheduled appointment may be subject to a cancellation fee or may not be eligible for a refund.
  • Failure to attend a scheduled appointment without notice (“no-show”) will be considered a late cancellation and is not eligible for a refund.

4. Rescheduling

  • Appointments may be rescheduled with at least 24 hours’ notice, subject to availability.
  • Rescheduling requests made within 24 hours of the appointment may be treated as a late cancellation.

5. Refunds

  • Refunds, when applicable, will be processed using the original payment method.
  • Processing times may vary depending on financial institutions.
  • Certain services or promotional offers may be non-refundable, and this will be clearly stated at the time of purchase.

6. Service Changes or Cancellations by Bio-Es Inc.

We reserve the right to cancel or reschedule appointments due to unforeseen circumstances. In such cases, clients will be offered a full refund or rescheduling option.


7. Contact

For questions regarding bookings, cancellations, or refunds, please contact:

Bio-Es Inc.
Website: www.bio-es.com
Email: info@bio-es.com