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Cancellation policy

Purchase & Cancellation Policy

Bio-Es Inc.
Website: www.bio-es.com

Effective Date: June 2025

1. Overview

This Purchase & Cancellation Policy outlines the terms related to the purchase of services, booking options, and cancellations with Bio-Es Inc. (“we,” “our,” or “us”).

By booking or purchasing any service, you agree to the terms outlined below.

2. Purchases and Payment

Full payment or a deposit may be required at the time of booking, depending on the service selected.
All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
Bookings are not confirmed until payment has been received and/or a confirmation has been issued.

3. Cancellation Policy

We understand that circumstances may change. Our cancellation terms are as follows:

Cancellations made at least 24 hours prior to the scheduled appointment are eligible for a full refund or credit, at our discretion.
Cancellations made within 24 hours of the scheduled appointment may be subject to a cancellation fee or may not be eligible for a refund.
Failure to attend a scheduled appointment without notice (“no-show”) will be considered a late cancellation and is not eligible for a refund.

4. Rescheduling

Appointments may be rescheduled with at least 24 hours’ notice, subject to availability.
Rescheduling requests made within 24 hours of the appointment may be treated as a late cancellation.

5. Refunds

Refunds, when applicable, will be processed using the original payment method.
Processing times may vary depending on financial institutions.
Certain services or promotional offers may be non-refundable, and this will be clearly stated at the time of purchase.

6. Service Changes or Cancellations by Bio-Es Inc.

We reserve the right to cancel or reschedule appointments due to unforeseen circumstances. In such cases, clients will be offered a full refund or rescheduling option.

7. Contact

For questions regarding bookings, cancellations, or refunds, please contact:

Bio-Es Inc.
Website: www.bio-es.com
Email: info@bio-es.com

"I want to express my deepest gratitude to Shanon for the incredible healing support she gave my daughter, Alicia. For years Alicia struggled with severe eczema and had been dependant on steroid creams. She was head to toe inflamed, and it was heart breaking to watch her suffer. Through Shanon’s holistic wisdom and care, she introduced us to flower essence that became the key to Alicia’s healing journey. The transformation has been nothing short of remarkable. Not only has Alicia’s skin improved, but her overall wellbeing has blossomed. Shanon’s compassionate presence, depth of knowledge, and genuine care are rare gifts. She doesn’t just treat symptoms - she sees the whole person, and works from the heart. I will forever be grateful for the healing she brought into our lives. I highly recommend Shanon to anyone seeking true holistic support. She is a gifted healer who holds the power of nature and spirit in her work, and the results speak for themselves. With love and gratitude,"

Patricia — Saskatchewan

"Ode to that Essence... I found that I was suddenly doing things that needed to be done. I was working towards goals that seemed overwhelming or unobtainable before. I was doing things! I was doing them as needed, in part and parcel, but I wasn't getting frustrated with all that needed to be done. I found I was always looking forward to taking my next dose. I actually took all doses as recommended and with fluid regularly all the way through the bottle. I felt a brightness pick-me-up each time I took a dose and then an accumulation of that brightness.✨"

Rachel — Maine

"I have been using Bio-Es Flower Essences to help aid in specific physical ailments. Bio-Es is an amazing product and a gift to humanity. It is kind of like the thing you don’t know you have needed this whole time until you start using it. Shanon’s expertise, harnessing the power of plants, in alignment with astrology is amazing. Most importantly, I love the fact that it is personalized to me. It has helped and continues to aid in my personal journey of healing the things that have been very difficult. I love receiving the detailed sheet of what is in my personal blend and what it means I find that I connect with it more. Bio-Es blends are revolutionary and profound as not one blend is ever the same, so it evolves with time and with you on all levels. As a person works with and knows the healing intelligence of plants and botanicals. I highly recommend you give a custom blend a try, especially if you are struggling with any kind of physical, emotional, mental ailment or for overall wellbeing."

Resha — Saskatchewan

"Working with the flower essences has been one of the most profound and transformative experiences of my life. When I began, I was in a constant push-pull between exhaustion and productivity, always trying to figure out whether I was resting or avoiding, healing or falling behind. The essences have given me space to actually hear myself again, not the guilt, not the old conditioning, but the quiet truth of what my system needs. They’ve taught me to trust my own rhythm, to respond to what my body and spirit are asking for instead of forcing myself to meet old expectations. They’ve softened me and gently untangled patterns that once felt impossible to change. It’s my whole being recalibrating into something new. Since working with the essences, I’ve noticed more ease in my body and my choices. It’s hard to put into words just how much this process has shifted me. It’s been magical, humbling, and deeply healing. The flower essences have helped me reclaim my energy, my boundaries, and my sense of safety in my own rhythm again and have given me permission to trust myself, and to create from a place of alignment instead of urgency. For that, I am endlessly grateful."

Megan — Saskatchewan

"I was introduced to the Bio-Es blends by my naturopath, and I'm so glad I followed her advice. I love how personalized the treatment is, especially the blends based on my birth chart—it feels like a gentle, non-invasive approach to healing. I've noticed an overall improvement in my health, most specifically with my cycle returning to normal. This is a wonderful, effective product!"

Bella — Ontario

"Thank you Shanon, and thank you for these amazing powerful blends you create!! I’m very grateful for them!"

Pat — Saskatchewan